Warranty Policy
Built to Perform. Backed for Life.
At XSPEX OPTICS, we don’t just dream-up eyewear—we engineer it to perform. Whether you’re on the lake, shredding slopes, or simply owning the day, we’ve got your back with xceptional warranties that match our relentless pursuit of quality and performance.
- Sunnies Warranty – 1 Year of Confidence: Your sunnies should be as bold and strong as your ambitions. That’s why all our Sunglasses come with a 1-year warranty against manufacturer defects from the original purchase date.
- Goggle Warranty – Guaranteed for Life: We’re stoked about our snow goggles, designed to keep you safely shredding with xceptional optics. Our goggles come with a lifetime warranty covering defects in materials or manufacturing.
If you ever need to file a warranty claim we’ve got you! Just send us clear photos of the damage, and we’ll take care of the rest. If approved, we’ll replace the broken piece or the entire product, depending on the circumstances.
What Isn’t Covered
The lifetime warranty for goggles refers to the lifetime of the product (5 snow seasons). It does not cover:
- Normal wear and tear
- Damage from misuse, abuse, or neglect
- Any damage unrelated to material or workmanship defects
- Lens scratches
- Products not owned by the original purchaser
If you have any questions about your gear or need to start a claim, just reach out and we’ll be happy to help!
Pro tip: Treat your XSPEX with care in their protective pouch or case and keep ‘em looking as good as new